Casual Gurea
Apa Kata Tetamu
The staff was extremely nice! We got a map, an explanation of all the major things to check out, and even how to get around via public transport, all completely unprompted and extremely helpful 🙌 The location is perfect - right in the old town and in the walkable distance from the city center, while also being close to a metro stop. The bed was really nice! And the balcony from the kitchen area offers a view of the old town street right below!
Ivan
Mac 2025
The lady on reception was very helpful and told us all the sight seeing places. She told us about the Barik card which was very helpful as we used it several times and it saved us a lot of money. The hotel is in an excellent location. Close to all the shops, bars, buses and the market is brilliant.
Helen
Oktober 2024
It is a wonderful hotel in the heart of the old town, indeed there are several hotels of the same brand in the old town. The guys working at reception were very helpful and welcoming. Especially I would thank Patricia who recommended me a nice and not expensive restaurant with local cuisine just round the corner. My room was spacious and had all necessary appliances to spend several nights. The bed was comfortable. Everyday I had cleaning service in the room. The location of the hotel is in the nice historical building in the heart of the old town and just 10 min walk from the railway station.
Euge76
Julai 2024
The room was pretty spacious, the location was amazing and right in the centre and everything was clean. The lounge area was right next to our room and had a handy vending machine. The balcony view from our room was incredible and gave us great views of the cathedral. The same view can also be viewed from the lounge's balcony. The lift up to the hotel's floor took around 20 seconds and could handle all our luggage.
Vivian
Februari 2024
Great location, great price, clean, comfortable. I felt safe and comfortable as a solo traveler. Completed my Camino in Bilbao. I recommend this accommodation and would stay here again. I appreciated the common room with a water kettle for tea in the morning. I also used a plate and knife for a snack in the evening.
Maria
Oktober 2024
Nice and convenient stay in the city center. Fabulous that there’s always someone at the front desk to help. Easy room access with a code, no messing with keys or key cards. Right next door is a lovely coffee shop with a good breakfast and several restaurants. Room was clean and bed was comfortable. We had a room with balcony, nice to view the streets. They have luggage service if you’re early or staying after checkout.
Elsewine
Jun 2024
Very warm and helpful staff. Nice street view from the balcony. Hotpot and coffee machine available in the common guest room. Very low price for such a premium location and a real old building (we paid 62 euro for one night)
Timofey
Mei 2024
Location is on two of the busiest streets in old town about equidistant from all points of interest. Staff was extremely helpful with all questions.
Jeffrey
September 2024
The room was clean and comfortable. Also, the hotel was next door to a place that made wonderful, fresh salads--which was a very nice from the pinchos served everywhere. (And, yes, I think I have eaten every type of Spanish pincho known to chefs.)
Vagabond_volunteer
Januari 2025
The location is the best you can get in Bilbao. The staff is very polite and helpful.
Maja
Mac 2025
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